Last updated: May 2026

At Marleè, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and disclose your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined below.

Personal Information We Collect

When you visit our website, we may collect certain information about your device and interaction with the site, including:

- Web browser
- IP address
- Time zone
- Device information
- Cookies and browsing behaviour
- Pages viewed and products interacted with
- Referral sources

When you make a purchase or attempt to make a purchase, we may collect:

- Name
- Billing and shipping address
- Payment information
- Email address
- Phone number
- Order history

How We Use Your Information

We use your information to:

- Process and fulfil orders
- Provide shipping and tracking updates
- Communicate with you regarding your order
- Respond to enquiries and customer support requests
- Improve our website and customer experience
- Detect fraud or security risks
- Provide marketing communications where you have opted in
- Personalise advertising and website content

Marketing Communications

If you subscribe to our mailing list, we may send you emails regarding new products, launches, promotions and updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

Cookies & Website Analytics

Our website uses cookies and similar technologies to improve functionality, analyse website traffic and personalise your experience.

We may use third-party services including:

- Shopify
- Google Analytics
- Meta (Facebook & Instagram)
- TikTok
- Klaviyo or email marketing providers
- Payment and fraud prevention providers

These services may collect information in accordance with their own privacy policies.

You can manage or disable cookies through your browser settings.

Sharing Your Information

We may share your information with trusted third-party service providers who assist in operating our business, including:

- Payment providers
- Shipping and logistics partners
- Marketing and analytics platforms
- Ecommerce and technology providers

We do not sell your personal information to third parties.

International Data Transfers

As part of operating an online business, your information may be processed or stored outside Australia by trusted third-party providers.

We take reasonable steps to ensure your information remains protected.

Data Security

We take reasonable precautions to protect your personal information and implement industry-standard security measures to reduce the risk of unauthorised access, misuse or disclosure.

However, no method of electronic transmission or storage is completely secure.

Access & Correction

You may request access to the personal information we hold about you or request corrections to inaccurate information by contacting us directly.

Retention of Information

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations and resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Australian Privacy Rights

This policy is intended to comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

If you believe your privacy has been breached, please contact us so we can investigate and attempt to resolve the issue.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Any updates will be posted on this page.

Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact:

Info@marleenaturals.com